Natural voice synthesis
Sub-300ms response latency with voices that sound conversational, not robotic. Custom voice cloning available for brand consistency.
Services
AI Voice Agent
Phone calls handled by AI that sounds human
Voice agents that answer calls, ask the right questions and route conversations — so your team handles fewer calls but better ones.
- Natural-sounding voice with low latency
- Handles inbound and outbound calls
- Real-time transcription and logging
- CRM integration for caller context
- Warm transfer to human agents
What this engagement covers
Scoped to your situation — we start with what you already have rather than a fixed package.
Inbound call handling
Answer, triage and resolve support calls automatically. Collect information, verify identity and route to the right department.
Outbound campaigns
Automated follow-up calls for appointment reminders, payment collection, lead qualification and satisfaction surveys.
Live transcription
Every call transcribed in real time with speaker diarisation, sentiment tagging and searchable archives.
CRM sync
Caller context pulled from your CRM before the conversation starts. Notes and outcomes pushed back automatically after it ends.
Warm transfer
When the AI reaches its limit, it briefs the human agent on context and transfers the call without dropping it.
Small first, then scale what works
Six stages, with a decision point after the pilot. Nothing grows until it has shown value.
01
Workflow Audit
Understand the current manual process, systems, users, inputs and outputs.
02
Architecture
Choose the smallest practical automation architecture.
03
Pilot
Build one usable workflow.
04
Integration
Connect APIs, browser workflows, internal tools, databases, AI models or third-party systems.
05
Validation
Test reliability, edge cases, user approval and expected output.
06
Scale
Expand only after the pilot demonstrates value.
What you get
- Custom voice agent with your scripts and knowledge base
- Telephony integration with your existing phone system
- Call analytics dashboard with transcripts and metrics
- Escalation workflows connected to your support tools
Tools we reach for
Chosen per project, not per habit. If your team already runs something that works, we build on it.
- Twilio
- Vapi
- ElevenLabs
- Claude
- OpenAI
- WebRTC
- Python
- Redis
FAQ
AI Voice Agent — common questions
Modern voice synthesis is very natural. Most callers do not notice, but we always disclose that they are speaking with an AI assistant — transparency builds trust.
Other things we build
Have a workflow in mind?
Tell us about the process. We'll review it and suggest the most practical next step.